Helpful information and support
We wish we could be there for each of you in Ukraine or in the diaspora as you have experienced much trauma. Short of that, below we provide emergency phone lines as well as sources for psychological assistance.
Emergency Lines
Call: +38 (080) 0100 102
Calls from Ukraine are free.
Working hours: 10 am- 8 pm, every day
Call: 5522
All calls are free for Lifecell, Vodafone, Kyivstar subscribers.
Working hours: 11 am-7 pm, Monday – Friday
Psychological support hotline
Call: +38 (080) 021 01 60
Operates 24 hours a day, 7 days a week.
Helpline of the Kyiv City Center for Psychological and Psychiatric Care in case of mental crisis
Call: +38 (044) 456-17-02
+38 (044) 456-17-25
Operates 24 hours a day, 7 days a week
Call the IOM Psychological Support Hotline to get one or a series of consultations from professional psychologists.
Call: +38 (080) 0211 444
Working hours: 10 am – 8:00 pm, 7 days a week
Lifeline Ukraine is a national, professional, suicide prevention and mental health support hotline.
Call: 7333
Operates 24 hours a day, 7 days a week
Directory of contacts of organizations and institutions that provide assistance for Ukrainians in need
Mental Health Connections
The “Mental Help” Platform
An online platform created to provide free professional psychological help and support to Ukrainians in this difficult time.
Psychological support groups. This is a joint project of the Ministry of Education, UNICEF, the Ukrainian Institute of Cognitive-Behavioral Therapy and the NGO “VHC Volunteer”.
The “UkrYednist” Initiative
Free online groups that provide free psychological assistance. More than 50 proven volunteer psychologists work in the team.
Psychological advice to Ukrainian citizens who are living through the war
Advice for citizens who have returned from captivity or live in recently liberated territories within the framework of the “National Program of Mental Health and Psychosocial Support” at the initiative of the First Lady of Ukraine Olena Zelenska.
Ministry of Health of Ukraine: recommendations for psychological care
